ibis Thornleigh

Staff were exceptional - friendly and helpful! We were surprisingly impressed with this hotel. It was a last minute booking due to our plans falling through. The staff were fantastic at check in, dinner, and check out. Room was fine - comfortable, quiet, and well equipped. Dinner was limited to the lunch menu as there is currently no chef at the hotel, but there was still a good selection. Breakfast was varied and substantial. Better than other Ibis hotels I've experienced, and actually better than the 5 star Sydney CBD hotel we recently stayed at (different hotel chain).

The staff were simply excellent: efficient, friendly, helpful, intelligent and well mannered. Value for money: 6 out of 5 stars. The dining options in the evening were simple yet delicious. Excellent breakfast: either cold, warm or both, for a very reasonable price. Every aspect of the hotel was clean, and the plants in the reception area were real. The hotel was very quiet.

The staff were amazing! Every staff member that I encountered was extremely helpful, inviting and polite. Facility was much cleaner than any ibis I have ever stayed at.

I liked the comfortable bed, the double glazing (and the fact that the window could also open), the neat bathroom and the friendliness of everyone I dealt with. I found everything I needed - the electric kettle, the tea, the mug, the iron and ironing board, the power sockets for my phone and computer, and good bedside lights. I especially liked the good breakfast in a well lit and comfortable dining room.

Location was perfect for us. Price was best available in the area. The rooms are modular units with a bathroom. They're not salubrious but they are very functional. There are a number of restaurants located within an easy walk. There is also a restaurant in the motel if you prefer. Motel is walking distance to a supermarket.