ibis Thornleigh

The customer service as you walk in makes you feel welcomed, there are plenty parking spots available right at the property at an affordable price, the hotel was clean and it had great facilities such as free water for you to fill your bottle, microwave, games, book, a nice restaurant and couch area. It feels very homey. The bed was extremely comfortable and there wasn’t a ditch in the middle like 99% of the “”queen”” beds that hotels just join together. There were lots of pillows and sheets were clean and soft. The whole room was spotless clean, the aircon was working well, don’t have any complaints.

I liked the comfortable bed, the double glazing (and the fact that the window could also open), the neat bathroom and the friendliness of everyone I dealt with. I found everything I needed - the electric kettle, the tea, the mug, the iron and ironing board, the power sockets for my phone and computer, and good bedside lights. I especially liked the good breakfast in a well lit and comfortable dining room.

Location was perfect for us. Price was best available in the area. The rooms are modular units with a bathroom. They're not salubrious but they are very functional. There are a number of restaurants located within an easy walk. There is also a restaurant in the motel if you prefer. Motel is walking distance to a supermarket.

The location is great if you are accessing services on the upper North Shore. The rooms were clean and comfortable. The downstairs restaurant that is open all day is fantastic as the place is not so close to other amenities. Staff were exceptionally friendly and helpful. It's a little hidden gem if you need to undertake activities in this area.

Breakfast was excellent, the room was well presented and very clean. The bed was very good, the pillows in particular were clean and soft. I would also like to thank all the staff of IBIS Thornleigh who were very helpful.